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Operation Hours of Hotel Facilities

The hours of operations of our hotel facilities will change as follows.

Operation Hours of Hotel Facilities

Following Hyatt’s new Global Care & Cleanliness Commitment, we will continue to maintain extensive hygiene and sanitation measures, and adjust our operations to further enhance the safety and peace of mind of our members and colleagues. As a further precautionary measure, we may ask guests for their name and contact information when visiting our restaurants and bars. 
*Please note that all guests must measure their temperature and disinfect their hands with sanitizer upon entering the hotel, and face masks are required in all public areas of the hotel, both indoor and outdoor.

From Monday July 12, 2021:
In response to the government’s issuance of the State of Emergency, service of alcohol will be temporarily suspended at all hotel restaurants, bars and at Andaz Lounge (with the exception of Room Service) .
We apologize for the inconvenience and thank you for your understanding.

Please see below the updated services and hours of operations of our hotel facilities: 

The Tavern - Grill & Lounge (51F):
Breakfast 7:00-10:30 (Close 11:00)
*We accept reservations from non-hotel stay guests on weekdays only.
Lunch 11:30-15:00 (Close 15:30)
Dinner 17:30-19:00 (L.O. 19:00 / Close 20:00)
Lounge 10:30-19:00 (L.O. 19:00 / Close 20:00)
Weekend Brunch 11:30-13:30 / 14:30-16:30 (two seatings) *Last Seating 15:00
Afternoon Tea 13:00-15:00 / 15:30-17:30 (two seatings daily) *L.O. 30 minutes before
During Silver Week, brunch will be served at lunchtime on the dates below (lunch will not be served):
September 18th (Sat) – September 20th (Mon), September 23rd (Thur) – September 26th (Sun), 2021

BeBu Café & Bar (1F):
11:30-16:30 (L.O. 16:30 / Close 17:00) 
*Closed on weekends and public holidays.

During Silver Week, BeBu will operate as follows:
September 18th (Sat) – September 20th (Mon), September 23rd (Thur) – September 26th (Sun), 2021
11:30-18:30 (L.O. 18:30 / Close 19:00)

Rooftop Bar (52F):
Rooftop Bar has temporarily suspended operations until further notice.

the Sushi (52F): 
Nightly: 17:00-19:00 (L.O. 19:00 / Close 20:00)

Pastry Shop (1F): 
11:00-18:45 (Close 19:00)

Room Service:
24 hours

AO Spa & Club (37F): 
Fitness Center: 6:30-20:00 
Pool: 6:30-20:00
Spa treatments: 10:00 – 20:00 (last appointment at 18:30)
*Facility usage may be limited to maintain safe social distancing during more crowded times. 
Please note that access to fitness center, swimming pool and spa treatments may not be available due to capacity limitations.

Andaz Lounge (51F)* Stay Guest Only:
24 hours non-alcoholic beverages and snacks at Andaz Lounge
Based on the state of emergency declaration, Andaz Tokyo has temporarily suspended the service of alcohol at the 51st floor Andaz Lounge during our night complimentary cocktail time, 17:00 to 19:00. A selection of non-alcoholic drinks and light canapés will still be served. In addition to the non-alcoholic beverages provided in your guestroom minibar, feel free to enjoy beer and highballs at no additional charge.
*Please note that additional charges will be applied to plum wine, vodka, gin, and whiskey.

Valet Parking: 

Please continue to check this page for updates. Should you have any questions, please feel free to contact the hotel (03 6830 1234). We appreciate your understanding and we look forward to welcoming you back to Andaz Tokyo.